Shipping & Delivery Policy
This Shipping and Delivery Policy governs the distribution of products offered on Car Match Maker (https://carmatchmaker.in or https://findmycarbudget.com).
1. Delivery of Digital Services
- No Physical Shipping: All products and services available on our website are entirely digital. No physical goods, print magazines, pamphlets, or physical documents will be shipped, dispatched, or delivered to your home or office address. No physical logistics partners or tracking airway bills (AWB) are involved.
- Instant Electronic Fulfillment: Upon successful payment of the prevailing digital access fee, our payment gateway provider (Razorpay) transmits a real-time webhook confirmation to our server. Your user browser is instantly redirected to our customized preference collection dashboard (/preferences.html).
- Report Generation Timeline: After you complete the lifestyle preferences questionnaire on /preferences.html, your specific profile inputs are processed by our proprietary, customized AI recommendation engine. This predictive matching algorithm analyzes your criteria against our structured database of Indian car variants, real-world driving data, and localized economic ratios. Your customized report is compiled on our cloud run queue. While this AI-driven synthesis and compilation is typically completed and dispatched within 2 hours, the finalized digital file is guaranteed to be delivered via the registered working email address supplied by the user within a maximum of 24 hours from form submission.
2. Delay in Delivery
If you do not receive the digital confirmation or your report within the expected delivery window:
- Please check your email client's "Spam," "Promotions," or "Junk" folders.
- If still undelivered, contact our technical operations desk at sparsh30@live.com for manual verification and manual delivery.